Frequently Asked Questions

Everything you need to know about shopping with ALAND.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days for domestic orders. International shipping times vary by destination but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items and intimate apparel are not eligible for return.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How do I know which size to choose?

Each product page features a detailed size guide. Since we curate brands from around the world, we recommend checking the specific measurements provided for each garment.

Are your products sustainably sourced?

ALAND is committed to ethical fashion. We partner with designers who prioritize quality craftsmanship and sustainable production methods to ensure longevity and reduced waste.